Cancellation, Returns and shipping Policy

15 days money back policy*

Once the product is returned under our 15 Days Money Back policy the refund will be credited to your card account or to your bank account . You may choose to either make another purchase using the same or get the amount refunded to your bank account. 1. For cash on delivery orders, the refund will be processed to your bank account. 2. For prepaid orders, the amount will be credited to the payment source (Credit Card/Debit Card /Net Banking).
 

Will I have to pay for shipping the product back to you?

We offer FREE Return Shipping. You'll receive complimentary return shipping on all resizing, exchanges, or refunds for all products within the 15-days money back policy.
 

How do I return the product to vibgyor jewellery within 15

days?1. Call our customer delight team and you will be given a Return Authorization Code, once you let us know the item you would like to return along with your Order No. 3. Secure your jewellery with the original packing materials and certificate in the tamper proof package provided by vibgyor jewellery. Note that once the package is sealed, it cannot be opened unless destroyed. 4. Once your package is ready, just call our customer delight team and we will send a courier to pick it up from you. 5. Once your returned item is received by vibgyor jewellery , your refund or new item will be processed shortly.
 

100% Refund

Our 15-day No Questions asked Money Back Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we'll happily provide you with a 100% full refund or exchange and we will also pay for the shipping to and fro. The product must be with all the tagged and sealed tie on the product should not be tempered. Incase if the seal tag is tempered the product will not be returned for anyb reasons.
 

Free Returns

We offer FREE Return Shipping. You'll receive complimentary return shipping on all resizing, exchanges, or refunds for all products within the 15-days money back policy. If you prefer just call our customer delight team and we will send a courier over to pick it up from you.
 

Free Shipping vibgyor jewellery

provides free delivery/shipping on all items within India. Shipping time is 3 to 7 days working days for "Available in Stock" items
 

Transit Insurance

All goods will be fully insured by vibgyor jewellery until they reach you, so your purchase is 100% safe.
 

Customer Delight

Need help? Think we could have done something better? We are listening and happy to do what we can to improve. Please let us know. We can be reached at info@vibgyorjewellery.com or at 0091-9818-428428 between 10am-7 pm, Monday to Saturday . Our registered office address is: Vibgyor jewellery. Delivery house 9A/25 Lower Ground. W.E.A Karol Bagh New Delhi-110005 India.